Novice Guide

Account FAQ

How to open a real account?

Go to JoJo's official website or JoJo's official WeChat to open a real account, fill in the relevant information required to open an account, and complete the account opening after successful verification.
For details of the operation, please see: Account Opening Process

What information does JoJo need to provide for opening an account?

Simply enter the JoJo official website registration page and fill in the relevant information as required to open an account successfully. Before you apply for the deposit for the first time, for the security of your funds, please complete the real-name authentication and bank card binding in the user center.

Can JoJo MT4 open a demo account trial? What is the difference between a demo account and a live account?

The JoJo MT4 platform supports the opening of a demo account. The demo account is valid for 30 days and provides $100,000 in virtual funds to provide an investor demo. The demo account and the real account use the same MT4 trading software. The data source and operation mode are exactly the same. It can quickly help you to familiarize yourself with the MT4 trading software operation and learn the investment transactions of precious metals, currency pairs, indices, crude oil and other products.

How long does it take to open an account?

JoJo provides a 24-hour self-service account opening service, no need to wait for an account to open, and immediately deposit funds after the verification is successful.

Is there a fee for opening an account on the JoJo platform? Is there a minimum funding requirement?

Opening a real trading account at JoJo is completely free, and the amount of a single deposit cannot be less than $15, which can be used exclusively for trading investments.

What if I forget my login password?

The login page has a [Forgot Password] prompt. After clicking, reset the password according to the prompt, or contact the online customer service to verify the identity and apply for password reset.

Is JoJo funds safe and secure?

JoJo's operating capital is separated from customer funds, fully guaranteeing the financial security of JoJo platform investors.

What trading platform does JoJo use?

JoJo provides investors with MT4 trading platform and mobile app. The MT4 platform combines professional data and easy operation. It combines three functions of market chart, technical analysis and trading function. It is one of the most widely used and stable currency pair market software. Mobile APP is a professional hand-developed by JoJo. Trading software, the software integrates functions such as user registration, one-click order trading, timely quotes, industry latest information, expert reviews and official website announcements/promotional updates. Users only need to download the JoJo mobile app to enjoy real-time online transactions, and quickly gain insight into market trends and seize the forefront of wealth.

How can JoJo participate in the transaction?

Simply open a trading account with JoJo to conduct real trading and handle the deposit and withdrawal business within 24 hours. You can also start to understand the trading operation mode from the free demo account, and the simulated account transaction is consistent with the real account trading operation mode.