Trading FAQ
What are the trading products offered by JoJo?
JoJo provides overseas Chinese with online trading services for diversified products such as currency pairs, crude oil and indices. For more details, please check the product center.When can I trade? What is the minimum number of trades? How is the deposit charged?
Due to the different trading hours, minimum trading lots and margin collection of each product, please refer to the relevant product contract details for details.Precious metals trading: Please check the precious metal contract specifications;
Currency pair trading: View currency pair contract specifications;
Crude oil trading: check the crude oil contract specifications;
Index trading: Please check the index contract details.
Will the service fee be charged on the JoJo platform?
There is no service charge for trading on the JoJo platform.What is the spread?
The spread is the difference between the bid price and the selling price in the trading platform, that is, the transaction cost of the opening position. JoJo will charge the spread when the position is opened. When trading on the JoJo platform, the currency pair and the index trading product are floating spreads. In addition, when the product market is not liquid, JoJo will adjust the spread accordingly according to the market conditions at the time.What is a pending order?
Pending orders refer to setting an ideal transaction price. When the latest market price reaches the set price, the system will automatically open a position. The advantage of pending orders is that investors can open positions at the ideal price. Investors can choose the trading variety, the number of trading lots, and the target transaction price independently, without having to pay attention to the market conditions or open the trading platform for a long time.What is a "limit buy"? How to set up?
When you anticipate that the price of the commodity will be adjusted downwards to a certain price and then rebound, you can establish a Buy Limit. Please double-click the item you want to trade in the “Market List” window in the “Market Quotation” window on the left side of the platform. Enter the number of open positions in the “Number of Lots” input box in the pop-up window and then select “Pending Order Transaction” in “Transaction Type”. "Select "Buy Limit" and enter the lower limit of the price. After setting the pending order period, click "Place Order". For example, in London gold, the price of London gold will be lower than the current price of at least 300 points and London silver at least 200 points. When the future purchase price is equal to the set price of the pending order, the system will automatically buy the position.What is a “stop loss order”? How to set up?
When you expect the price of a commodity to rise above a certain price level and then continue to rise, you can create a Buy Stop. Please double-click the item you want to trade in the “Market List” window in the “Market Price” window on the left side of the platform, enter the number of open positions in the “Number of Lots” input box in the pop-up window, and then select “Pending Order Transaction” in “Transaction Type”, then “ Type "Buy Stop" and enter the upper limit of the price. After setting the pending order period, click "Place Order". For example, in London gold, the unit price of London gold must be at least 300 points higher than the current price and 200 points for London silver. When the future purchase price is equal to the set price of the pending order, the system will automatically buy the position.What is a "limit sell order"? How to set up?
When you expect the price of the commodity to rise to a certain price and then fall back, you can establish a Sell Limit. Please double-click the item you want to trade in the “Market List” window in the “Market Price” window on the left side of the platform, enter the number of open positions in the “Number of Lots” input box in the pop-up window, and then select “Pending Order Transaction” in “Transaction Type”, then “ Type "Select "Sell Limit" and enter the upper limit of the price. After setting the pending order period, click "Place Order". For example, in London gold, the unit price of London gold must be at least 300 points higher than the current price and 200 points for London silver. When the future purchase price is equal to the set price of the pending order, the system will automatically buy the position.What is a “stop-loss sell order”? How to set up?
When you expect the price of a commodity to fall below a certain price level and continue to fall, you can establish a Sell Stop. Please double-click the item you want to trade in the “Market List” window in the “Market Price” window on the left side of the platform, enter the number of open positions in the “Number of Lots” input box in the pop-up window, and then select “Pending Order Transaction” in “Transaction Type”, then “ Type "Select "Sell Stop" and enter the lower limit of the price. After setting the pending order period, click "Place Order". For example, in London gold, the price of the London gold hangs must be at least 300 points below the current price and at least 200 points in London. When the future selling price is equal to the closing price of the pending order, the system will automatically sell the position.Under what conditions will a forced liquidation be made?
When the account net value is lower than the mandatory margin requirement, the system will force the liquidation; if the weekend is over the market or the holiday, the net value must be kept at no more than the market margin amount, if not enough, the funds will not be deposited in time. , the partial liquidation is sufficient until the prepayment ratio is maintained at 30%, and the system will be fully flattened when the temperature is lower than 30%. Locking a position does not completely eliminate the risk of forced liquidation. The balance of the account may trigger a forced liquidation due to changes in interest expenses and trading spreads. Therefore, customers must still pay attention to their account balances and maintain margin after the lockout.